Caudan Development Ltd (“CDL” or “we”) takes your privacy seriously and understands the importance of maintaining the confidentiality of your personal data and other information stored about you.
purchase a ticket from us, we will use the information you provide us to fulfil our obligations to you in delivering that service, and, where permitted, keep you up to date about other events that may be of interest to you; and
What are the information we collect from you?
CDL, through the online platform, collects and processes your personal data in order to provide you with a service. When you create an account or buy a ticket, we will collect your information which depending on service we are providing, may include your contact and billing information.
Please see hereunder the exact list of information collected from you:
How does CDL use your personal data and why?
For the performance of our contract with you
We use your information when you enter into a contract with us so we can:
process your order
provide you with customer support.
For our legitimate business interests
To conduct market research and analysis which helps improve and customise our products and services.
For our marketing purposes.
To send you customer service emails including booking confirmations and event reminders.
To prevent or detect unlawful behaviour, to protect or enforce our legal rights or as otherwise permitted by law.
To ensure the security of our operations.
To create a profile about you to help us personalise our services to you
NB: We may use the information you provide to us to better understand your interests so we can try to predict what other products, services and information you might be most interested in. This enables us to tailor our communications and those of our third parties to make them more relevant and interesting for you. If you do not want us to do this, you may opt-out via the ‘unsubscribe’ link provided in our email to you
Does CDL share or disclose your personal data to third parties?
CDL will not sell, rent or transfer your personal data to third parties, save and except as provided hereunder.
CDL may transfer your personal data to IT service supplier, consultants and any other third party processing personal data on its behalf for the same purposes for which the personal data were originally collected or for other purposes authorised by law.
CDL needs to send the information to third parties who work on behalf of or for CDL to provide a product or service you have requested. Unless otherwise stated so, these third parties are prohibited to use the personal data CDL provides to them beyond what is necessary to provide the product or service to you.
CDL needs to send the information to any administrative authorities for lawful purposes.
CDL needs to comply with court or authority orders.
Before disclosing your personal data to third parties, CDL will ensure that sufficient security measures and adequate data protection are guaranteed by the third party and take reasonable steps to ensure compliance with those measures.
In particular, CDL ensures that an adequate protection is guaranteed for personal data to be transferred abroad. In such cases, CDL undertakes that it will establish with the recipient of personal data a contractual framework or sufficient safeguards that ensure an adequate level of protection abroad.
As part of its internal data auditing process, CDL may conduct regular checks on processing by third parties, especially with respect to security measures.
NB: The payment gateway used on the www.caudanartscentre.com website has been outsourced to 2checkout.com, a trusted provider of online payment services, whose terms you must agree to when making online payments. None of your payment information is seen, dealt with or stored by CDL. The website is secured by an SSL certificate which systematically encrypts all data which is exchanged on the website. All personal data will be kept confidential and will not be shared with any third party, CDL being registered under the data protection office in Mauritius
How does CDL keep and archive your personal data?
CDL shall, as a matter of business practice, retain personal data only as long as it is necessary for the purposes stated and to comply with legal requirements.
All personal data shall be stored on the website’s online server and catalogued using a CRM software. The server is protected by leading security and protection measures and is scanned on a daily basis to help detect any malware or other digital in